Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a booking.

1. What We Collect

We may collect the following information:

• Name, contact details, and ID/passport number

• Booking and payment information

• Email communications or feedback you share with us

• Browser data (cookies, IP address, location data)

 

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Send confirmations, updates, or relevant offers

• Improve our website and guest experience

• Comply with legal and regulatory obligations

 

3. How We Store and Protect It

We store your information securely and only for as long as necessary. We will never sell your data or share it with third parties except:

• Our booking or payment processors

• Regulatory authorities if legally required

 

4. Your Rights

Under POPIA (South Africa) and GDPR (EU), you may:

• Request access to the information we hold

• Ask us to correct or delete your data

• Withdraw your consent to receive marketing communication

To exercise these rights, please get in touch with us using the provided details.

 

5. Cookies

We use cookies to improve your browsing experience. You may disable cookies in your browser settings.

By using this website, you agree to the terms of this Privacy Policy.

Last updated: 1 July 2025